Warranty2018-11-08T09:14:52+00:00

Warranty

Warranty

Strebel provides warranty against premature failures due to manufacturing defects in accordance with Section 8 of our Standard Terms and Conditions of Sales

8. WARRANTIES & LIABILITY

8.1. Subject to the Conditions … we warrant that the Goods will correspond with their specification at the time of delivery and be free from defects in material and workmanship, in respect to those parts of the Goods which compromise boilers and radiators that we have manufactured for two years, and for those parts comprising electrical components that we have manufactured for one year, both such periods to run from the date of commissioning, but at the latest three months after delivery. For products sold without commissioning, the periods are to run from the time of delivery.

The above limitations apply other than the following exceptions

S-CB+, PX120 and S-CBX

Heat Exchangers on the S-CB+, PX120 and S-CBX boilers are covered for five years.

All parts (aside from the Heat Exchanger) on S-CB+, PX120 and S-CBX boilers not commissioned by Strebel Engineer are covered for one year.

All parts (aside from the Heat Exchanger) on S-CB+, PX120 and S-CBX boilers commissioned by Strebel are covered for two years.

S-AF (incl. XL)

Heat Exchangers S-AF (incl. XL) with Strebel supplied Plate Heat Exchanger and pump are covered for five years.

Heat Exchanger S-AF (incl. XL) without Strebel supplied Plate Heat Exchanger and pump are covered for two years. Note that if the client wishes to supply their own Plate Heat Exchanger and pump the cover is only two years (not five years).

All parts (aside from the Heat Exchanger) on S-AF (incl. XL) boilers not commissioned by Strebel Engineer are covered for one year.

All parts (aside from the Heat Exchanger) on S-AF (incl. XL) boilers commissioned by Strebel are covered for two years.

Limitations to Warranty

For clarity the above terms commence from date of commissioning but, in any event, no later than three months after delivery – whichever is the sooner.

  • Strebel will provide warranty on the below terms provided damage or failure has not been as a result of incorrect commissioning or operation or as a result of lack of maintenance, water quality management or fuel quality. Parts will either be replaced or repaired free of charge at our sole discretion.
  • The original warranty period will apply to any parts replaced.
  • The customer is responsible for the constant presence of water in the installation and is also responsible to monitor the quality (level of dissolved solids, PH levels etc.) of the system water and any increases in the consumption of the system water (refills / system leaks).
  • Strebel is not responsible for any damages caused by incorrect or defective installation, commissioning carried out by others, poor water treatment, service or maintenance.
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